Frequently Asked Questions
Find quick answers to the most common questions about our digital wallpapers, downloads and usage. If you need additional help, feel free to contact us.
How do I receive my wallpapers after purchase
After completing your order, you get instant access to your download files. You will also receive an email with a secure download link, allowing you to re‑download your wallpapers at any time.
How long does it take for my download file to arrive?
Your download is available instantly. As soon as your payment is completed, you can access the file right away. A wallpaper of 2–3 MB typically downloads within 1–4 seconds in most countries, even on mobile connections.
Can I use the wallpapers commercially
No. Our wallpapers are for personal use only. Commercial use, resale or redistribution is not permitted.
In which resolutions are the wallpapers available
Our wallpapers are delivered in high‑resolution formats optimized for phones, desktops and ultrawide screens. Each collection includes multiple sizes, so you can always choose the resolution that fits your device perfectly
Which resolutions can I choose from the website
All our premium digital art is delivered in ultra-high resolution and density. This ensures a crystal-clear, serene view on any screen without any blurriness.
We support all modern devices and aspect ratios with the following formats:
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Phone Edition: 1080 x 2400 px
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Perfect for Apple iPhone, Samsung Galaxy, Google Pixel, and all other modern smartphones.
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iPad Edition: 3200 x 3200 px
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Designed as a high-resolution square format specifically for Apple iPad models. This allows for effortless adjustment and centering in both horizontal and vertical orientations while staying razor-sharp.
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Android Tablet Edition: 2560 x 1600 px
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Optimized specifically for Android tablets (Samsung, Lenovo, Xiaomi, etc.). Delivered in a native 16:10 aspect ratio for a perfect, full-screen fit without any cropping or distortion.
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Desktop & Laptop Edition (4K UHD): 3840 x 2160 px
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Our 16:9 desktop backgrounds are delivered in stunning 4K quality. This means they will look incredibly sharp on high-end monitors and MacBooks, and will automatically scale down beautifully to standard Full HD (1920 \times 1080) screens.
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Ultrawide Edition (21:9): 3440 x 1440 px
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Tailored specifically for modern cinematic panoramic displays and curved monitors.
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Super Ultrawide Edition (32:9): 5120 x 1440 px
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Optimized for massive dual-QHD setups and extra-wide curved screens. the back ground image is also known as dual monitor walllpaper.
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Do you offer refunds on digital downloads
Because digital products cannot be returned, we do not offer refunds. However, if there is an issue with a file or download, we will always help you resolve it.
I have the wishlist enabled and want to remove an item. How to do it
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Open the Wishlist.
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Go to the product you added.
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Click the product to open the pop‑up.
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In the pop‑up, click the wishlist heart. The item will be removed from your wishlist automatically.
How do I find out what my screen resolution is?
If you are not sure which resolution to choose, you can easily check your current screen settings on your device:
For Windows users:
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Right-click on an empty space on your desktop and select Display settings.
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Scroll down to the Scale and layout section.
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Look under Display resolution to see your current screen size (for example, $1920 \times 1080$).
For Mac users:
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Click the Apple menu () in the top-left corner of your screen and choose System Settings (or System Preferences).
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Click Displays in the sidebar.
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You will see your current resolution listed there. Tip: If you only see icons, hover your mouse over the selected layout to see the exact text like "$1920 \times 1080$".
What if I get a new phone or device in the future? Can I get my file again?
Since our download links are single-use for security reasons, we recommend saving your downloaded wallpaper file to a secure place, like your cloud storage (iCloud, Google Drive) or computer. If you do lose the file due to a device upgrade or crash, just contact our support with your original order ID, and we will happily assist you.
Are these wallpapers animated or static images?
All wallpapers on Screenpaper.store are high-quality, static (still) images in digital formats optimized for your screen. We do not offer animated or live video wallpapers at this time.
What is "Neo-Deco Anime" exactly?
Neo-Deco Anime is the official catalog name for our latest, exclusive art style. It is a harmonious fusion of two worlds that you rarely see together: the clean, symmetrical, and luxurious geometry of the Art Deco movement from the 1920s, combined with the fluid, expressive lines and character design of modern high-end Anime art.
While Art Deco provides a sharp, architectural 'stage' featuring gold and teal accents, the anime aesthetic (blended with minimalist Japanese landscapes) brings a deep, modern sense of calm to the image. More...
How do I set my wallpapers to rotate automatically?
For Windows 10 & 11:
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Right-click on an empty space on your desktop and select Personalize.
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Click on Background.
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Under 'Personalize your background', select the Slideshow option.
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Click Browse and select the folder where you have saved your downloaded wallpapers.
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At the bottom, under 'Change picture every', choose how often you want the background to switch (e.g., every 10 minutes or every day).
For macOS:
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Click the Apple menu () and choose System Settings (or System Preferences).
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Go to Wallpaper (in older versions, this is called 'Desktop & Screen Saver').
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Click Add Folder (or click the plus icon +) and select the folder containing your wallpapers.
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Once the folder is added, you will see the Rotate option at the bottom.
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Enable this and choose your preferred interval (e.g., 'Every hour' or 'When logging in').
Why should i turn off perspective zoom from my iPad.
Turn off Perspective Zoom
Disable the “Perspective Zoom” (depth effect). This prevents the iPad from zooming in too far, so you actually see more of your purchased wallpaper.
What does “multi‑monitor setup” mean?
A multi‑monitor setup uses two or more screens placed side‑by‑side to create one extended display.
Why would someone use a panoramic wallpaper on his multi monitor setup ?
Panoramic wallpapers are designed to stretch seamlessly across all monitors, giving a wide cinematic view without visible breaks. This format is ideal for productivity, gaming, and immersive digital art, because the image flows naturally across the entire horizontal workspace.
Why are ultrawide and multi‑monitor wallpapers created in such large horizontal resolutions?
These wallpapers are built for displays that are much wider than standard screens, such as 3440×1440 ultrawides or multi‑monitor layouts like 5120×1440 or 7680×1440. The extra width ensures that the artwork stays sharp, balanced, and distortion‑free when stretched across multiple screens. Wide resolutions preserve architectural lines, panoramic scenery, and futuristic cityscapes without losing detail.
Do you support ultrawide monitors?
Yes — use the Ultra‑Wide Guide.
How do I set a wallpaper across two monitors?
Use the Dual‑Monitor Guide
How do I set a wallpaper on my laptop?
Most laptops use standard Full HD resolution (1920×1080). → See Desktop Full HD Guide
How often do you release new wallpapers
We regularly add new wallpapers and collections. Follow our blog or social channels to stay updated on upcoming releases and fresh designs.
Are the wallpapers suitable for ultrawide monitors
Yes. Many of our designs are available in ultrawide resolutions such as 3440×1440, ensuring a clean and balanced fit on wide‑format screens. for super ultrawide select 5120 x 1440px resolution
for 2 monitors next to eachother you can select 5120 x 1440px.
How can I contact Screenpaper?
If you want to get in touch with Screenpaper Store, you can send us a message through the contact form. We usually reply within 24–48 hours..
How long is the download link valid?
The download link is active for 10 days from the time of purchase. Keep your order confirmation email — it contains the direct download link. If you lose the link, contact support and provide your order ID so we can help.
How many times can I download my purchase?
You can download the file one time using the link in your order confirmation email.
Keep that email safe; if you lose the link, contact support with your order ID.
the link is single‑use. If you lose the link, contact support with your order ID.
What if my exact screen resolution is not listed?
The best solution is to choose the option that is closest to your device type. Modern operating systems (like Windows, macOS, iOS, and Android) are excellent at automatically scaling high-resolution images to fit your screen perfectly without losing quality.
Here is a quick guide to help you choose the best match:
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Laptops & Standard Desktops: Choose our Desktop (4K UHD): 3840 x 2160 px option. Because this is delivered in ultra-high density, it will automatically scale down beautifully and stay razor-sharp on any standard, 2K, or 4K monitor.
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Widescreen or Ultrawide Monitors: Go for our Ultrawide: 3440 x 1440 px option (or 5120 x 1440 px for Dual Monitor / Super Ultrawide setups).
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Tablets (iPads & Android): Choose our universal Tablet: 3200 x 3200 px option.
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Smartphones: Choose our Phone: 1080 x 2400 px option.
Your device will automatically center and scale the art so it looks stunning on your display! So no worries at all — you definitely don’t need to change your screen settings or buy a new monitor.
Will the downloaded wallpaper contain a watermark?
No, absolutely not. The watermarks you see on our website are only there to protect our artwork from theft. The high-resolution files you purchase and download are 100% clean, seamless, and free of any watermarks or text.
Do you use licensed fonts in your commercial poster designs?
Yes. Screenpaper only uses typefaces that are commercially licensed or fully released for commercial use. Fonts labeled as “Free for personal use” are not used in any products offered for sale. This ensures that all posters are produced legally, correctly, and in full compliance with the licensing terms set by the font creators.
What are the current prices for the different wallpapers.
SCREENPAPER.STORE — PRICE UPDATE EFFECTIVE IMMEDIATELY
Effective date: July 6, 2026
The prices for all wallpapers have been updated with immediate effect.
The prices listed below are valid and will remain in force until further notice.
PHONE WALLPAPERS
1080 × 2400 px /1290 x 2796 – €2.49
ULTRA-WIDE WALLPAPERS
3440 × 1440 px – €3.49
Super ultra wide /DUAL-MONITOR WALLPAPERS
5120 X 1440 px - €3.95
TABLET WALLPAPERS
1640 × 2200 px / 3200 x3200 px – €2.49
STANDARD FULL-HD WALLPAPERS
1920 × 1080 px – €2.99
This list contains the current prices.
related to costs, resolutions, and product information.
Will the clock or my app icons block the face or main subject of the wallpaper?
We specifically design our wallpapers with smartphone layouts in mind! Most designs feature "negative space" or a clean background at the top to ensure your clock and notifications remain perfectly readable. Additionally, when setting the wallpaper on your iOS or Android device, you can use your fingers to pinch, zoom, and drag the image around to position the artwork exactly how you like it before hitting apply.
My iPad has a smaller resolution. If I download a 3200×3200 wallpaper, will I lose half of the image because it gets cropped? Is it basically wasted money
No — you definitely do not lose half of the image, and it is absolutely not wasted money.
Your iPad does not cut the wallpaper in half. Here’s what actually happens:
How your iPad handles large wallpapers
1. Automatic Scaling
Your iPad automatically scales the wallpaper down so it fits your screen perfectly. This means the image stays extremely sharp, because it starts from a very high resolution.
2. Cropping (a small amount)
Since your iPad screen is rectangular and the wallpaper is square (1:1), a small part of the top/bottom or sides will fall outside the visible area. But it is not even close to half the image.
3. Rotation Reserve (important!)
The “extra” pixels are actually useful. When you rotate your iPad from portrait to landscape, the device uses those extra pixels to fill the screen without stretching or distorting the wallpaper.
So the extra resolution is not wasted — it ensures the wallpaper looks perfect in both orientations.
How do I apply a wallpaper on my phone?
Use the Phone Wallpaper Guide for step‑by‑step instructions.
How do I set a wallpaper on my tablet
See the Tablet Wallpaper Guide.
My desktop wallpaper looks stretched. What do I do?
Check the Desktop Full HD Guide for scaling tips.
Where can I find all guides together?
Visit the Wallpaper Guide Overview Page.
Can I reset or reposition my wallpaper after I have already set it on my tablet or phone?
Yes, absolutely! You can easily adjust, reposition, or reset your background at any time. Here is how it works:
Q: Can I move, zoom, or adjust the image after setting it?
A: Yes. On most modern operating systems (iOS, Android, and iPadOS), you can go back into your display or wallpaper settings, tap the image, and use your fingers to pinch, zoom, or drag the artwork. Because this is a high-definition $3200 \times 3200$ square format, you can freely reposition the golden archway and crown to align perfectly with your specific screen size and app icons.
Q: If I reset or change my wallpaper, will I lose the original file?
A: No. When you set an image as a background, your device creates its own internal display copy. If you reset your wallpaper to the system default or switch to another picture, your original 5.1 MB high-resolution file remains safely stored in your Photo Gallery or Downloads folder.
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Pro-Tip: We recommend keeping a backup of the original watermark-free file in a safe folder or cloud storage. This ensures you can always re-apply the artwork in its original, uncompressed quality whenever you get a new device or want to refresh your screen!
Why does the wallpaper look different in portrait mode?
Screenpaper wallpapers are optimized for landscape orientation on 16:10 tablets. Portrait mode shows a readable, centered crop of the artwork. More…
Why is the preview watermarked
The preview image contains a Screenpaper watermark to protect the artwork. The downloaded file is always clean and watermark‑free. More…
If you have a question or remark , feel free to give your feedback or Add comments.
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